Got a question?
We never spam or push you into anything.
Do you offer eco-friendly cleaning options?
Yes. Let us know during booking if you’d prefer eco products — we’re happy to accommodate this.
What if I’m not happy with the clean?
We offer a satisfaction guarantee. If something isn’t quite right, let us know within 24 hours and we’ll make it right — no fuss.
Do you offer same-day or urgent bookings?
Sometimes, yes — especially for Airbnb or emergency cleans. Contact us via WhatsApp for fastest response if you need a slot today.
How long will the clean take?
This depends on your property size and service type. A regular 2-bedroom clean usually takes 1.5–2 hours. We’ll always give you a time estimate when booking.
Can I leave special instructions for the cleaner?
Absolutely. You’ll have space in the booking form to leave any preferences or instructions (e.g. “focus on the bathroom” or “skip the guest room”).