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What’s included in a regular clean?
A regular clean typically includes dusting, vacuuming, mopping, kitchen surfaces, bathroom cleaning, and general tidying. You can request extras when booking.
Can I request the same cleaner every time?
Where possible, yes. If you’re booking recurring services, we’ll aim to send the same trusted cleaner for consistency.
Do you bring your own cleaning products and equipment?
We can! You’ll have the option to request this when booking. There may be a small surcharge if you require us to bring all materials.
How do I pay for the service?
Payment is made securely online. We usually take a deposit to secure the slot, and the remainder can be settled after the job.
Can I cancel or reschedule my booking?
Yes — just give us at least 24 hours’ notice. Cancellations made less than 24 hours before the booking may incur a small fee.